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Effective Date: February 25, 2026
Last Updated: February 25, 2026
PT Mitra Pilar Samudera ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mitrapilars.com, use our services, or interact with us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
When you visit our website, we may automatically collect certain information about your device and browsing activity:
We use the information we collect for the following purposes:
We may share your information with third parties in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business:
We may disclose your information if required by law, court order, or governmental authority, or to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Shipping and customs documentation may be retained for up to 7 years in compliance with Indonesian tax and customs regulations.
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
To exercise these rights, please contact us at mitrapilarsamudera@gmail.com
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings.
Types of cookies we use:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
As a global logistics provider, your information may be transferred to and processed in countries outside of Indonesia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PT Mitra Pilar Samudera
Email: mitrapilarsamudera@gmail.com
Phone: +62 858-9074-6773
Website: mitrapilars.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.